Fiona richmond counselling

Warm, grounded counselling with Fiona Richmond, in West Oxfordshire, including Witney, Carterton, Bampton, Burford, and surrounding areas, in person and online.
I offer a thoughtful space to explore what is happening in your life, at your pace.

About me

My name is Fiona Richmond and I am a qualified integrative counsellor offering in-person and online counselling for adults in West Oxfordshire. I am a registered member of the British Association for Counselling and Psychotherapy (BACP). I qualified with my Level 4 Diploma in Therapeutic Counselling (TC-L4) from Banbury Counselling Academy, and am currently studying to become a breathwork coach.I came to this work with a strong belief that people need to be met as whole human beings, not reduced to symptoms or labels. You may be coming to counselling because of anxiety, stress, grief, relationship difficulties, shame, low mood, life changes, self-criticism, or a quiet sense that something in your life no longer feels right.I work with warmth, steadiness and respect for each person’s individual experience and offer a calm and confidential counselling space where you can speak honestly, feel heard, and begin to make sense of what is happening for you. You do not need to arrive with everything clearly explained. We can start with what feels present now and allow understanding to develop at a pace that feels manageable.My counselling practice is shaped by curiosity, care and attention to the relationship between emotional experience, personal history, the body and everyday life. I aim to offer counselling that feels thoughtful, human and grounded, rather than clinical or one-size-fits-all.If you are looking for a counsellor in West Oxfordshire, including Carterton, Burford, Bampton and surrounding areas, or an online counsellor, who will listen carefully, work collaboratively and support deeper self-understanding, you are welcome to contact me to arrange a free initial 15-minute chat.

How I work as a counsellor

I work as an integrative counsellor, which means our sessions are shaped around you rather than a fixed therapy model. My approach is warm, collaborative and practical. Sometimes counselling may give you space to feel deeply heard and accepted; at other times, we may gently explore anxiety, relationships, patterns of behaviour, difficult choices, or the ways past experiences continue to affect how you feel and respond in the present.My way of working is relational and collaborative. I will not judge you, tell you what to do, or push you towards answers that do not feel true. Instead, I will listen closely, reflect what I notice, and help you build a clearer understanding of your feelings, needs, boundaries and inner patterns.
Where helpful, I use breathwork, as emotional distress may be held in the body. This is always optional, with consent, and guided by what feels safe and manageable.Whether you are looking for support with anxiety, stress, grief, relationship issues or feeling disconnected from yourself, we can work at your pace and in a way that respects your experience.

Breathwork

I am currently awaiting my certification as a breathwork coach.I should be fully qualified in October 2026 to work with you as a breath coach. Whether you have concerns about your breathing pattern or are merely curious, get in touch to find out more and to book a session.

EBSA Support Group

I am setting up a support group for parents and carers of children experiencing emotionally based school avoidance (EBSA).This is a thoughtful space to explore what is happening for you if your child is struggling to be and stay in school.This friendly, understanding weekly group will offer parents and carers a safe space to talk openly, share experiences and connect with others facing similar challenges.Through supportive discussions, you can explore ways to understand what you are feeling and respond to difficult emotions. You are welcome to participate at your own pace, with no pressure to share before you feel ready.Friday mornings
Carter Institute in Clanfield
£25 per person per session

Initial chat

I offer an initial free 15-minute chat, either by phone or online. This is a chance for you to get a sense of who I am and how I work, and for me to hear a little about what you are looking for. It is not a therapy or full breathwork session, and there is no pressure to decide anything straight away. The purpose is simply to see whether it feels possible and useful for us to work together – for you with me, and for me with you.

Contact

Email: [email protected]Taking the first step towards counselling can feel significant.
If you would like to enquire about counselling, email me today.You can contact me to ask about availability, fees, online counselling sessions, or whether counselling might be right for you.When you contact me, please keep your first message brief and share only what feels necessary at this stage. Although I use secure email, email as a whole cannot be guaranteed to fully protect personal or sensitive information, so it is best not to include detailed medical, personal or emergency information in your enquiry.We can discuss anything more private during our initial conversation.I aim to reply as soon as I can during working hours. If we decide to arrange a brief introductory conversation, we can use that time to think about whether working with me feels like a good fit for you.Please note: counselling is not an emergency service. If you feel at immediate risk, or you are worried that you may harm yourself or someone else, please contact emergency services, your GP, NHS 111, or go to your nearest A&E department.Email me today

Fees and location

Sessions are 50 minutes long, and my fees are £65 for each in-person session in Carterton and £55 for each online counselling session.Breathwork is £65 per session.I offer a free 15-minute initial chat, so you can ask questions and get a sense of whether working together feels right.I hold space for a few lower-cost clients, as I wish counselling to be affordable for those in need. Please contact me about these.I aim to keep counselling fees clear and straightforward, offering private in-person and online counselling for adults in the UK in a calm, confidential and supportive space.I use Carterton Community Centre for my in-person sessions, where I have a small room, so we can work in total privacy. There is plenty of free parking at the Centre as well as local bus routes that serve the area.

Policies

Confidentiality

I treat what you share in counselling with care and respect. Confidentiality is an important part of the counselling relationship, and we will talk about this clearly at the start of our work together.
There are some limits to confidentiality. These may include situations where there is a serious risk of harm to you or someone else, where safeguarding concerns arise, or where disclosure is required by law. Wherever possible, I would aim to discuss this with you first.
I have a more detailed Privacy Notice, so let me know if you would like to see this.
I keep brief records in line with professional, legal and ethical requirements. Personal information is stored securely and only kept for as long as necessary. You have the right to ask how your information is used and stored.

Sessions and cancellations

Sessions are usually arranged at a regular time. This helps create consistency and a reliable space for the work.
If you need to cancel or rearrange a session, I generally request 48 hours’ notice, although I know sometimes events get in the way.

Complaints

If you are unhappy with any aspect of my service, please contact me so I can listen, understand what has happened, and respond appropriately.
I take complaints seriously and will aim to acknowledge your complaint within 48 hours, and resolve complaints within 7 days, although more complex issues may take longer.
You may also contact the BACP.
If your complaint relates to how your personal information has been handled, you also have the right to raise the matter with the Information Commissioner’s Office.
I have a more detailed Complaints Policy, so let me know if you would like to see this.

Working ethically

I work with care, respect and professional responsibility. As a registered member of the British Association for Counselling and Psychotherapy, I work in line with its ethical framework. I also have regular clinical supervision, which supports the quality, safety and integrity of my work.

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